At PNL ,we are committed to serving you better, and your valuable feedback wil help us to achieve this.

I was served by PNL Staff [ full name ]

from on (date)

Service rendered:

Please tick your responses for the service you have received

The PNL Staff who served me was

a) Very Polite Polite Apathetic Rude

b) Outstanding Competent Uncertain Incompetent

c) Went beyond the call of duty Forthcoming with help Gave help reluctantly Unhelpful

d) Were you happy with the service you received from the PNL Staff ? Yes No

If no, is there anything we can do differently the next time to make it better or more valuable for you ?

May we have your contact details for future follow-ups ?

Name:

Contact No:

Address:

Email: